1. General Information
This website (www.aquadent.hr) is owned by the company Aquadent d.o.o., headquartered at Orehovička cesta 2E, 49221 Bedekovčina, Croatia, OIB: 97938045615. By using this site, you confirm that you have read, understood, and accepted the terms of use, privacy policy, and cookie policy.

If you do not agree with any part of these terms, please do not use this website.

2. Terms of Use
All content, texts, images, and other materials displayed on this site are protected by copyright and may be used exclusively for informational purposes. Unauthorized copying, distribution, or use of the content without the prior written consent of the site owner is prohibited.

The website serves as an informational platform for presenting the services of the Aquadent dental polyclinic. Despite efforts to ensure the information is accurate and up-to-date, Aquadent d.o.o. cannot guarantee the complete accuracy and completeness of all published data, nor does it assume responsibility for any consequences arising from their use.

3. Collection and Processing of Personal Data
Aquadent d.o.o. processes personal data in accordance with Regulation (EU) 2016/679 (GDPR), the Act on the Implementation of the General Data Protection Regulation, and other applicable laws of the Republic of Croatia.

Through the contact form on our website, users may voluntarily provide the following information:

First and Last Name

Email Address

Phone Number

Desired Appointment Date

Data is used exclusively for the purpose of contacting users, providing requested information, scheduling appointments, or providing answers to submitted inquiries.

4. Purpose of Processing and Legal Basis
We process your personal data based on the following legal grounds:

User consent (when you voluntarily provide data via the contact form)

Legitimate interest in improving communication with users and business operations

Fulfillment of legal obligations, where applicable

Data is not used for automated decision-making or profiling.

5. Use of Cookies
Our website uses cookies to enhance the user experience, analyze traffic, and enable advertising through third-party platforms (e.g., Google and Meta/Facebook).

Cookies are used for the following purposes:

Technical and functional cookies (necessary for the site to operate)

Statistical cookies (Google Analytics)

Marketing and remarketing cookies (Meta Pixel and similar tools)

The user can delete or block cookies at any time in their browser settings.

6. Sharing Data with Third Parties
Aquadent d.o.o. does not share personal data with third parties except in the following cases:

When required by law

When the user explicitly consents

When third parties (e.g., IT services or marketing agencies) work on behalf of Aquadent and are contractually obligated to maintain confidentiality

7. Data Security
Aquadent d.o.o. uses technical and organizational data protection measures to prevent unauthorized access, loss, or misuse of personal data. Access to personal data is restricted to authorized persons within the company.

8. Your Rights
In accordance with the GDPR, you have the right to:

Access your personal data

Rectify inaccurate or incomplete data

Erase personal data (“right to be forgotten”)

Restrict processing in certain circumstances

Data portability to another controller

Object to data processing based on legitimate interest

To exercise your rights, users can contact us via the email address info@aquadent.hr or by phone at +385 49 295 392.

9. Data Retention
Users’ personal data is stored for as long as necessary to fulfill the purpose for which it was collected or as long as there is a legal basis. After that, the data is deleted or anonymized.

10. External Links
Our website may contain links to other sites that are not under the control of Aquadent d.o.o. We do not take responsibility for the content or privacy policy of these sites.

11. Amendments to the Terms
Aquadent d.o.o. reserves the right to amend these terms at any time. We recommend that users regularly review this page to be informed of any changes.

Last updated: June 2025.